Question 1

What is the Warranty period?

Accepted Answer

For all our Standing Desk frames we offer a 5-Year Warranty on the frame and motor, and a 2-Year Warranty on the controller, switch, and electronics. This covers manufacturing defects but not physical damage or normal wear and tear.

Question 2

How can I track the status of my order?

Accepted Answer

We ship the desktop and legs in separate boxes so they can be delivered more easily and arrive intact. You can contact us for specific tracking numbers for your order.

Question 3

Can we customise the tabletop size?

Accepted Answer

Sorry, we don't have a tabletop customisation service as of now.

Question 4

Can I return the desk if I don't like it?

Accepted Answer

We have a specific return policy for manufacturing defects or damage during transit. If you simply changed your mind, returns may be subject to return shipping & restock fees. Please check our "Refund Policy" page for full details.

Question 5

Can I get a GST invoice for my business?

Accepted Answer

Absolutely. Please enter your GST number in the order form & notes or email us at support@supergo.in immediately after placing your order, and we will send you a GST-compliant invoice for input tax credit.

Question 6

Do you offer bulk/office orders?

Accepted Answer

Yes, bulk order pricing is available for startups, offices, and co-working spaces. Email your valuable enquires at business@supergo.in

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